Managed AWS

Run AWS, not people managing it

Kloia operates your AWS environment end to end so your engineers can focus entirely on building product.

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Cloud Operating Reality

AWS is powerful
Operating it at scale is a full-time job

Most teams adopt AWS for its flexibility, but end up spending half their engineering hours fighting fires instead of shipping features.

We handle the heavy lifting
for your AWS environment

Managed AWS is a continuous operations service, not a one-off project. It is designed to take the entire operational burden off your plate from day one.

How we get started

Onboarding is structured so you see value quickly, typically within the first two weeks.
Week 1
Discovery

We audit your current AWS environment: architecture, security posture, cost structure, and operational gaps. You receive a written assessment with quick-wins and a prioritised improvement roadmap.
Week 2
Instrumentation

We instrument monitoring, establish alert thresholds, configure automated remediation, and document your environment. Service levels are agreed and SLAs are formalised.
Month 1 Onward
Continuous Operations

24/7 monitoring and operations begin. Monthly reviews cover cost optimisation, security findings, and roadmap progress. You have a named account contact and direct access to the team.
Ongoing
Evolve

As your business scales, we adapt: new services, regions, compliance requirements. Quarterly business reviews align our operational priorities with your product roadmap.
Credentials

An AWS Partner you can rely on

Kloia is an AWS Managed Service Provider, designated by Amazon for meeting rigorous standards in cloud operations, tooling, and customer outcomes. Our team holds 50+ AWS certifications, and our partner designations reflect genuine technical depth built over years of real-world delivery.

 

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DevOps and Migration Competency

AWS DevOps Services Competency and Migration Services Competency covering the full cloud modernisation lifecycle.

Well-Architected Partner Program

Recognised to conduct formal Well-Architected reviews and help customers address architectural risks proactively.

Specialised Delivery

Validated delivery paths for AWS WAF, Amazon RDS, AWS Lambda, and Amazon CloudFront.

FAQ

What does "managed" actually mean? Do you take over our account?

No takeover. Your account stays yours and we work within it with agreed access scopes. Managed means we take operational responsibility for the services in scope: monitoring, incident response, patching, security, and cost governance. Your engineers retain full access and continue building; we handle the operational layer around what they build.

We already have AWS support from Amazon. How is this different?

AWS support answers questions and helps diagnose issues. It does not proactively operate your environment. Kloia Managed AWS is an active operations service: we monitor 24/7, respond to incidents, make configuration changes, manage patching schedules, and drive continuous improvement. The difference is between having a mechanic on call versus one who maintains your car on an ongoing schedule.

How quickly can you onboard us?

Most customers are fully onboarded within two weeks. Week one is discovery and assessment. Week two is instrumentation, monitoring, alerting, and documentation. Continuous operations begin from the start of month two. The exact timeline depends on environment complexity and we will give you a precise estimate after the discovery call.

Do we need to already be on AWS, or can you help us migrate?

Both. If you are already on AWS, we can take over operations from day one. If you are migrating from on-premises or another cloud, we hold AWS Migration Services Competency and have run dozens of migrations. Managed Services can begin in parallel with or immediately after migration.

We are in a regulated industry. Can you help us get certified?

Yes. We have helped customers achieve PCI-DSS, HIPAA, HiTrust, GDPR, ISO, and SOC 1/2/3 compliance. Our managed environment is designed with these frameworks in mind from the ground up, which significantly accelerates the path to certification compared to building compliance posture from scratch.

How is pricing structured?

Managed AWS is priced as a monthly retainer sized to your environment's scope and complexity. We will give you a fixed quote after the initial discovery. AWS infrastructure costs are separate and passed through at cost with no markup.

What if we want to bring operations back in-house later?

We document everything: architecture decisions, runbooks, incident history, configuration rationale. If you decide to hire an in-house team or change direction, we provide a structured handover. We are not interested in lock-in; we are interested in being the obvious choice to stay with because of the value we deliver.

Ready to stop managing infrastructure and start building?

Let's Work Together

We are happy to help you transform your DevOps infrastructure and accelerate your delivery pipeline.