Legal - Terms & Conditions

Last updated: September 2026

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the website located at www.kloia.com and any related subdomains, pages and content (together, the "Website"), operated by Kloia Software and Consulting Ltd on behalf of itself and its group companies, including KLOIA B.V. ("Kloia", "we", "us" or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

2. Company Information

Kloia Software and Consulting Ltd
Registered in England and Wales, Tax ID / VAT ID 8029701931 / GB296998016
167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom

KLOIA B.V.
Registered with the Netherlands Chamber of Commerce (KvK), 
11 Wall St, Kabelweg 57, 1014 BA Amsterdam, Netherlands

3. Scope

These Terms apply only to your use of the Website. Any consulting, engineering, training, managed or other professional services provided by Kloia are governed by separate written agreements between Kloia and its customers. If there is a conflict between these Terms and such an agreement, that agreement prevails.

4. Use of the Website

You may use the Website for lawful, informational and business purposes only. You agree not to use the Website in any way that violates applicable laws or regulations, infringes the rights of others, or interferes with the operation or security of the Website. In particular, you must not:

• Attempt to gain unauthorized access to the Website or its underlying systems
• Introduce malware or other harmful code
• Use automated means (such as bots or scrapers) to extract content without our prior written consent
• Impersonate any person or misrepresent your affiliation with any person or organization

We may suspend or restrict access to all or part of the Website at any time, without notice, for maintenance, security or any other reason.

5. Intellectual Property

Unless otherwise stated, all content on the Website, including text, blog posts, case studies, whitepapers, graphics, logos, images, videos, software and the design and arrangement of the Website, is owned by or licensed to Kloia and is protected by copyright, trademark and other intellectual property laws.

You may view, download and print content from the Website for your personal or internal business reference, provided that you do not modify it and you retain all copyright and other proprietary notices. Any other use, including reproduction, distribution, republication or creation of derivative works, requires our prior written permission.

6. Trademarks

"Kloia", the Kloia logo and related names and marks are trademarks of Kloia. Other product and company names, logos and trademarks appearing on the Website, including those of our technology partners and customers, belong to their respective owners. Their appearance on the Website does not imply any endorsement by or affiliation with those owners beyond what is expressly stated.

7. Website Content and No Professional Advice

Content on the Website is provided for general information purposes only. While we aim to keep it accurate and up to date, we make no guarantee that it is complete, current or suitable for your specific circumstances. Nothing on the Website constitutes professional, technical, legal or financial advice, and you should not rely on it as such. For advice tailored to your needs, please contact us directly.

8. Information You Submit

When you submit information through the Website, for example via contact forms, event registrations, newsletter sign-ups, content downloads or job applications, you confirm that the information is accurate and that you are entitled to provide it. You must not submit any content that is unlawful, defamatory, confidential to a third party or otherwise objectionable. Our processing of any personal data you submit is described in our Privacy Policy.

9. Third-Party Links and Services

The Website may contain links to third-party websites, resources or services, including those of our partners, event organizers and social media platforms. These links are provided for convenience only. We do not control and are not responsible for the content, availability, privacy practices or terms of any third-party sites, and a link does not imply our endorsement. Your use of third-party sites is at your own risk and subject to their terms.

10. Privacy and Cookies

Our collection and use of personal data in connection with the Website, including our use of cookies, is described in our Privacy Policy, which forms part of these Terms.

11. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Kloia disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and accuracy. We do not warrant that the Website will be uninterrupted, error-free, secure or free of viruses or other harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, Kloia and its affiliates, directors, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with your access to or use of, or inability to use, the Website or its content, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

13. Indemnification

You agree to indemnify and hold harmless Kloia and its affiliates, directors, employees and partners from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the Website.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or the Website, are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.

16. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right or provision. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Kloia regarding your use of the Website.

13. Contact Us

If you have questions about this policy or how we handle your data, write to any of our offices:

London (UK)
Kloia Software and Consulting Ltd
167-169 Great Portland Street, 5th Floor
London W1W 5PF, England, United Kingdom
T: +44 20 8798 3045

Amsterdam (NL)
KLOIA B.V.
11 Wall St, Kabelweg 57
1014 BA Amsterdam, Netherlands

Istanbul (TR)
Kloia Yazılım ve Danışmanlık Ticaret Ltd. Şti.
İçerenköy Mah. Topçu İbrahim Sk. AND Ofis Sitesi No: 8-10D/5
34752 Ataşehir, Istanbul, Türkiye
T: +90 216 225 8382

Dubai (UAE)
KLOIA L.L.C-FZ
Dubai World Trade Center (DWTC), The Offices 1, One Central
Office No: 01.03, Dubai, UAE

Delaware (USA)
KLOIA L.L.C.
300 Delaware Ave., Suite 210
Wilmington, DE 19801, USA

Hyderabad (India)
KLOIA PVT. LTD.
SBH Officers Colony, Mega Hills, Madhapur, Shaikpet
Hyderabad 500081, Telangana, India