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IBM Instana: Real-Time Observability
for Modern Enterprises

Observability is Much Harder than You Imagine

Modern IT environments are increasingly complex, with multiple challenges affecting observability:

  • Team & Data Silos – Effective observability requires buy-in across DevOps, engineering, and business teams.
  • Data Volume & Speed – High volume, velocity, and various types of data make monitoring difficult.
  • Cloud-Native Applications – Managing Microservices, Containers, Kubernetes, and Serverless architectures is complex.

 

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Instana solves these challenges with real-time observability for everyone:

  • Accurate, real-time data in context for all teams.

  • High fidelity data – No sampling, 1-second metric granularity, and end-to-end tracing.

  • Noise reduction – Automated issue resolution and smart alerting.

  • Comprehensive dependency tracking – Covering 300+ supported technologies.

  • Easy to use, easy to install – No specialized skills required, with transparent pricing.

Instana Enterprise Observability Use Cases

APM & Observability Cost Reduction
No ingestion fees, simple all-inclusive pricing.
Real-Time Root Cause Analysis
AI-driven anomaly detection and root cause identification.
SRE & SLA Management
Custom dashboards for end-user journeys, business transactions, and KPIs.
Cloud-Native Journey Acceleration
Automated tech discovery & instrumentation.
CI/CD Pipeline Optimization
Immediate deployment feedback for DevOps.
DIY Observability Framework Integration
Prometheus, Grafana, Splunk, ELK, and Jaeger support.

Instana Services by Kloia

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Assessment

A structured analysis of the customer's current observability and monitoring maturity. Our assessment includes:

  • Business Service Reliability & Observability Maturity Evaluation
  • Regular Health Checks for Instana Systems & Cost Optimization
  • Detailed Performance Reports for IT system usage and monitoring
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Implementation

Comprehensive Instana Implementation Guidance, covering all aspects of observability:

  • Infrastructure Monitoring
  • Application Performance Monitoring (APM)
  • Log Monitoring & Optimization
  • Real User Monitoring (RUM) for mobile and web
  • Cloud Monitoring (AWS, Azure, GCP, etc.)
  • Synthetic Monitoring for APIs and user journeys
  • Custom Dashboard & Alerting Configuration
  • Team Configuration, Role Assignment & SSO Integration
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Observability Strategy

Building on the assessment, we develop a tailored roadmap to achieve optimal observability within your environment, ensuring alignment with business goals and industry best practices.

 

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Instana Synthetic Tests

Our QA team develops customized and complex synthetic tests to simulate real-world scenarios and ensure system reliability before production deployment.

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Training

We offer dedicated training sessions tailored to different expertise levels:

  • Executive Training for Senior Managers
  • Hands-on Training for Technical Users
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Support

We provide flexible support plans to ensure continuous and reliable observability:

  • 9/5 Support for Instana Services
  • 24/7 Support for Instana Services

FAQ

  • Instana provides real-time, high-fidelity observability with no sampling and 1-second metric granularity. Unlike traditional tools, it automatically maps dependencies, reduces noise with smart alerts, and requires minimal configuration.
  • No. Instana is designed for ease of use. It features auto-discovery, zero-configuration dashboards, and intuitive UI. Kloia also provides full implementation and training services to help your team get started quickly.
  • Through a structured assessment, Kloia analyzes your observability posture, identifies gaps, and provides performance reports and cost optimization recommendations based on your existing setup.
  • Yes. Instana supports integrations with popular tools like Prometheus, Grafana, ELK, Splunk, and Jaeger, making it easy to enhance your current observability framework.
  • Instana offers transparent, all-inclusive pricing with no hidden ingestion or storage fees. Kloia helps you understand the cost structure and ensures the solution scales with your needs without budget surprises.

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